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24 x 7 | We Are At Your Service.

Due to COVID-19, as a measure of abundant caution, all our branches and contact center are temporarily closed. Kindly use digital options to keep in touch and help us protect you and your family.

All life insurance plans of Future Generali India Life Insurance cover death caused by COVID -19*

*For all death claims, Subject to insurance policy terms & conditions being met. T&C apply

“Dear Customer, We are currently carrying out an annual year-end maintenance activity. During this period you will be able to access all our facilities seamlessly, however the final receipt of your transactions may be delayed. We regret the inconvenience caused. Please write to us at in case you need any assistance”

SMS Services

To avail of this service, simply send us an SMS at 5607003 with the below stated codes.

In case you have not registered / updated your mobile number with us then kindly do so by calling us at our toll free number 1800-102-2355

Nearest BranchNB <PIN Code>

Latest Fund ValueFV <Policy Number>

Current Policy statusPS <Policy Number>

Premium Receipt DuplicatePRD <Policy Number>

Unit StatementUS <Policy Number>

Register / Update Email IDUE <Policy Number>
<New Email ID>

Latest NAVNAV <Policy Number>

Premium Due DatePDD <Policy Number>

Last Premium PaidLPP <Policy Number>

Premium Paid CertificatePPC <Policy Number>

To Request Call BackCM

Note: Please do not use any brackets or special characters (< >,(),**) with the keyword or Policy number.For Example SMS: NAV 12345678 & send it to 5607003

Charges Applicable as per service provider